The outage began Saturday just before 1 p.m. Pacific, 4 p.m. Eastern.
SAN FRANCISCO — Microsoft’s email system Outlook was briefly down Saturday, according to outage reports.
Nearly 40,000 people reported the outage on DownDetector just before 1 p.m. Pacific, 4 p.m. Eastern. About half an hour later, reports dropped to less than 20,000.
Microsoft 365 announced the outage on X in a series of posts beginning 30 minutes after reports started flooding in.
“We’re investigating an issue in which users may be unable to access Outlook features and services,” they wrote, followed by an update reading “We’ve identified a potential cause of impact and have reverted the suspected code to alleviate impact.”
During peak reports, their status page said “everything is up and running.”
Some users trying to access Outlook may have been logged out and unable to sign back in, others were experiencing a loading screen that wouldn’t go away.
Users took to social media Saturday afternoon to show both their panic about the outage and relief it wasn’t just them experiencing the issue.
“Not @Outlook going down when I need it the most,” one user wrote.
Outlook is a service for Microsoft users to access their email, calendars and contacts in one place, according to the company. The software is available on desktop or mobile.
Other Microsoft products, like Teams and Skype — which will no longer work in May — do not appear to be suffering any outages or service disruptions. Earlier this week the communications platform Slack also experienced an outage that left thousands of users unable to use the service.
