NEW BRAUNFELS, Texas – Update Feb. 3: A boil water notice issued Thursday for some New Braunfels Utilities customers has been rescinded.
NBU said that the necessary corrective actions were taken to restore the water quality and the water is now safe for human consumption without the need for boiling.
The community water station at Gruene United Methodist Church was closed at 11 a.m. on Friday.
Original Story:
New Braunfels Utilities issued a boil water notice on Thursday morning to NBU customers within the Riverchase Pressure Zone.
The water pressure in the area has fallen below 20 psi due to an electrical outage.
NBU officials said they are working to restore the water pressure.
All customers within the affected area should boil their water for two minutes before drinking it, washing their hands, bathing, or brushing their teeth.
“To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled prior to use for drinking water or human consumption purposes,” NBU officials said in a press release.
NBU officials will notify customers when the boil water notice has been lifted.
Anyone with questions can contact NBU by phone at 830-608-8971.
Several thousand people in the New Braunfels area are dealing with power outages on Thursday following two days of icy weather.
The City of New Braunfels on Thursday has opened a warming station to help those dealing with power outages due to the wintry weather.
NBU has opened a water station for residents impacted by the boil water notice that is in place.
The water station will be open until 8 p.m. on Thursday and from 8 a.m. to 5 p.m. on Friday or until further notice.
NBU customers can get up to 12 bottles of water per vehicle/household.
Residents can also bring their own containers (up to five gallons) for filling at the water station.