OpenAI shared on its status page that ChatGPT experienced a ‘major outage’ on Thursday morning.
WASHINGTON — ChatGPT, the world’s best-known artificial intelligence tool, suffered a major outage on Thursday morning as thousands of users around the world reported issues.
DownDetector, an outage tracking website, showed thousands of users reporting a ChatGPT outage Thursday after 6 a.m. Eastern.
OpenAI shared on its status page that ChatGPT experienced “increased errors” and a “major outage.”
Users who tried to access the AI model were unable to access its usual chat interface, instead reaching a “bad gateway” error page. Gateway errors are often the result of server communication issues, where a user’s computer is unable to receive a valid response from the server a website or program is housed on.
The company posted at 8:43 a.m. Eastern that it had identified the root cause of the issue and were working to “implement at fix.”
Shortly after 10 a.m. Eastern, some users began to report that ChatGPT was working for them again and the company said a fix had been implemented.
OpenAI has yet to publicly address the issue on its social media accounts, but its status page said there was a “major outage” for 32 minutes and a “partial outage” for nearly two hours.
The company said shortly after 11 a.m. Eastern that the issue had been resolved.
Back in December, ChatGPT suffered a major outage that lasted several hours.
