SAN ANTONIO – Alicia Garcia’s trip to visit family in San Antonio took more than 12 hours Wednesday following a series of delayed flights due to Federal Aviation Administration (FAA) computer system issues.
“It’s been a long, long day. We’re ready to get home,” Garcia said.
She was sitting on the plane when she got the news.
“All of a sudden, they said the flights have been grounded. ‘Everybody get off.'”
Daniel Armbruster with AAA said the latest hiccups come at a time when air travel is making a comeback following a pandemic slowdown.
“We’re seeing travel bookings that are above pre-pandemic levels,” he said.
Armbruster said passengers should consider using a travel agent on their next trip as they can help with deals and offer assistance if they have travel issues.
He said travelers should consider travel insurance when going on a big vacation.
“If this is an investment, a big investment that you’re making to travel, think about that. Read the policy. Ask a travel advisor about the different options and see what is available,” Armbruster said.